FAQs

As a full-service Turkish law firm, we provide continuous legal consultancy to individuals, families, companies, financial institutions, educational institutions, and non-profit associations and foundations. With an office in Istanbul, Turkey, we have a global vision.

Our law office’s competent and knowledgeable partners, lawyers, and interns will collaborate to provide you with the best legal service possible.

Our working hours are from 08:00 to 18:00 (GMT+03:00) on weekdays.

Certainly, as CKAY Law Office, we can organize meetings online or face-to-face, depending on your location or preferred communication method. We can host you in our office or visit your office if you wish.

Since initial meetings are intended to analyze the legal problem at hand, it would be helpful for us to take quick action if you could bring any relevant documents, evidence, etc. If you do not have these, the only necessary thing is to describe the event correctly and understandably.

• Free Initial Consultation: We offer our clients the first consultation free of charge, as it is important for us to understand their legal needs and how we can help.
• Clear and Open Pricing: We always specify the prices of our services clearly and understandably. We also inform you through forms whether there are any additional costs or fees.
• Itemized Invoice: Our detailed invoices for your services clearly show what you are paying for.

We can communicate via e-mail and personal phone lines. Additional meetings or discussions can be organized remotely or in person if deemed appropriate.

We keep you informed and ensure your knowledge through our reporting system, which we determine together according to the progress of your case. In addition, you can always contact us via email or phone if you have any questions.

• Information Sharing: When you apply to our law office with a case or request for legal consultancy, you must provide accurate and complete information about your situation.
• Collaboration: You should collaborate with us, provide the necessary documents, and actively contribute to the legal process.
• Document and Information Requests: You should provide the documents we request on time. This is important for preparing the case file and strengthening the defense.
• Respecting Legal Advice and Instructions: You should respect our legal advice and follow the instructions given. You should consider our recommendations and determine the steps to be taken in the process together.
• Participation in Court and Hearings: You should follow our instructions regarding participation in court or hearings.
• Fair and Open Communication: You should be fair and open when communicating with us. Clearly expressing your concerns and expectations will help establish a mutual trust relationship.
• Post-Case Procedures: You should follow our instructions after the case process ends, such as appealing the court decision or making payment arrangements.