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How to Open a Travel Agency in Turkey?

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How to Open a Travel Agency in Turkey?

Learn step-by-step: how to open a travel agency in Turkey. From legal requirements to tips for success, get all the insights you need.


The tourism industry is one of the most dynamic sectors globally, and Turkey, with its rich cultural heritage and stunning landscapes, presents a thriving market for travel agencies. If you’re planning to establish a travel agency in Turkey, this guide will walk you through the essential steps, legal requirements, and key strategies to ensure success.

What is a Tourism Travel Agency?

A tourism travel agency acts as a bridge between travelers and various travel-related services, such as accommodation, transportation, and guided tours. These agencies craft customized travel packages tailored to clients’ needs, offering convenience, expertise, and often cost-saving benefits.

In addition to organizing travel plans, agencies enhance customer experiences by ensuring the smooth and safe execution of tours through professional guidance services. Their role is pivotal in the tourism industry, saving time for travelers while providing access to a wide range of curated services.

Step-by-Step Guide to Opening a Travel Agency in Turkey

Opening a travel agency in Turkey involves adhering to specific regulations and completing several crucial steps. Here’s how to get started:

1. Choose The Right Business Structure

The first step is to determine the type of business entity for your agency. This decision significantly impacts tax obligations, liability, and operational procedures. Common options under the Turkish Commercial Code (TCC) include limited liability companies and joint-stock companies. Selecting the right structure ensures smoother operations and compliance with regulations.

2. Register Your Company

Once you’ve decided on the company type, register your business with the Tax Office and the Trade Registry. This step involves securing a tax certificate, acquiring a trade registry certificate, and publishing your company’s establishment details in the Trade Registry Gazette.

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3. Obtain Membership With TÜRSAB

The Association of Turkish Travel Agencies (TÜRSAB) oversees travel agencies’ operations, ensuring compliance with industry standards. Membership with TÜRSAB is mandatory for all travel agencies. This not only provides quality assurance to your customers but also helps maintain professional standards in the sector.

4. Secure a Travel Agency Certificate

To operate legally, you need a Travel Agency Certificate issued by the Ministry of Culture and Tourism. Meeting the requirements outlined in Law No. 1618, which governs travel agencies, is crucial. This includes employing certified personnel with tourism or guiding qualifications.

Obtaining The Travel Agency Certificate: a Detailed Process

Securing a Travel Agency Certificate involves the following steps:

  • Document Preparation: Compile essential documents, including your tax certificate, trade registry certificate, and proof of personnel qualifications.
  • Application Submission: Submit your documents to the Ministry of Culture and Tourism. The Ministry forwards the application to TÜRSAB for initial evaluation.
  • Inspection by TÜRSAB: TÜRSAB assesses whether your agency meets operational and personnel requirements. It reports its findings to the Ministry and the applicant.
  • Final Evaluation: The Ministry reviews the application file, addressing any deficiencies identified by TÜRSAB. Once approved, the certificate is issued and sent to the Provincial Directorate of Culture and Tourism.
  • Collection of Certificate: Pay the required fee and collect your certificate to officially start your travel agency.

Documents Required For a Travel Agency Certificate

To apply for a Travel Agency Certificate, ensure you have the following:

  • Application petition,
  • Signature circular,
  • Criminal record,
  • Tax certificate,
  • Trade registry certificate,
  • Trade Registry Gazette announcement,
  • Proof of establishment guarantee,
  • Social Security Institution (SSI) records for personnel.

TÜRSAB: The Backbone of Travel Agencies in Turkey

The Association of Turkish Travel Agencies (TÜRSAB) is an authoritative body ensuring the proper functioning and ethical standards of travel agencies in Turkey. Established under Law No. 1618, TÜRSAB plays a pivotal role in:

  • Regulating agency activities and promoting sectoral standards.
  • Offering training programs and keeping members informed of industry developments.
  • Safeguarding consumer rights by conducting regular inspections of agencies’ services.
  • Through its initiatives, TÜRSAB not only supports travel agencies but also contributes to the sustainable growth of Turkey’s tourism industry.

Frequently Asked Questions (FAQs)

Let’s answer some FAQs about opening a travel agency in Turkey below.

Is specific training or certification required to open a travel agency in Turkey?

While there’s no mandatory training, expertise in tourism or related fields can enhance your success. Employing qualified personnel with tourism or guiding certificates is a requirement.

Is TÜRSAB membership compulsory?

Yes, all travel agencies in Turkey must be members of TÜRSAB to comply with legal standards and industry regulations.

How long does it take to open a travel agency in Turkey?

The official procedures, if documents are complete, typically take 2-3 months. Additional time may be needed for location setup and marketing preparations.

Strategies to Boost Travel Agency Profitability

To thrive in Turkey’s competitive tourism market, consider implementing the following strategies:

  • Offer Personalized Experiences: Tailor travel packages to meet specific customer preferences, creating unique and memorable journeys.
  • Leverage Digital Marketing: Use social media platforms, search engine optimization, and email campaigns to reach a broader audience.
  • Target the Right Audience: Identify your ideal customer base and design marketing campaigns that resonate with their interests.
  • Foster Partnerships: Build relationships with local and international tourism businesses to expand service offerings and increase visibility.

Conclusion & Final Thoughts

Opening a travel agency in Turkey offers immense potential in a flourishing tourism market. By following the legal steps, obtaining the necessary certifications, and adopting effective business strategies, you can establish a successful agency that meets customer needs while contributing to the growth of Turkey’s vibrant tourism sector.

Azra YURDAGUL, an intern at CKAY Law Firm, is a senior undergraduate student at Istanbul Ticaret University Faculty of Law. During her ongoing education, Azra YURDAGUL has participated in numerous non-governmental organizations, organized various events, and received training in Health Law, Contract Law, Information Technology Law, and Labor and Employment Law. She currently works in Corporate, Contract, Criminal, and Obligations Law.
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